It's easy to make your claim with 1Cover. Just download a claims form, fill it in and send it to us within 30 days of your return to Singapore.

Send your claim to:

1Cover Claims
143 Cecil Street
#13-01 GB Building
Singapore 069542

You will need to include supporting documentation, such as a police report number, medical bills or item receipts.

If you need any assistance, call our Claims Office on +65 6327 2215, or email us at Claims@mondial-assistance.com.sg

Call the emergency help number on +65 6327 2215 and they will quickly approve your expenses.

Report it immediately to the local police, and get a written notice of your report.

Tell the official in charge and get a written report. Make a note of any offer of settlement they give you.